Guests who are logged in and have a booking can ask Siri for their stay details. Siri reads back a short summary and shows a card on screen. Because a booking is personal, this is the one shortcut that still asks the guest to unlock their phone first.
Where the information comes from
The booking information comes directly from the guest’s account — it’s the same data they’d see inside the app. If a guest says the details shown are wrong, that’s worth investigating in their account rather than treating as a Siri issue.
If there’s nothing to show
If they’re not logged in or don’t have a booking linked to their account, Siri will tell them nothing was found and suggest they open the app.
Info
Tapping a booking result in Spotlight opens the booking itself directly. A booking in Spotlight is searchable by reference number only, not by lodge, pitch, or site name, to keep that lookup private — and a guest’s unit location is never shared with Spotlight.