Everything else in this chapter is something a guest asks for — a search, a browse request, a shortcut they run. This is different: Siri and Spotlight can proactively suggest something a guest recently looked at in the app, without them asking for anything at all.
This happens at two levels. If a guest views a specific place, event, route, offer, home for sale, FAQ or welcome pack item, the app quietly lets iOS know about that exact item. And separately, just opening a section — the Places tab, the Offers tab, and so on — lets iOS know the guest is interested in that whole section, even if they don’t tap into anything inside it. Later, iOS may use either of these to suggest something back to the guest — for example on the lock screen, or near the top of Spotlight before they’ve even typed anything.
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There’s no separate switch for this inside the app. It’s entirely controlled by the same iOS setting that governs every app’s Siri Suggestions — Settings → [app name] → Apple Intelligence & Siri → “Learn from this App”. See Finding and Setting Up Siri, Spotlight & Shortcuts for where to find that setting.
Try it
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The same thing happens one level up. Just opening the Offers tab — without tapping into a specific offer — can be enough for “Offers” itself to start showing up as a suggestion, since the app lets iOS know the guest looked at that section at all.
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A guest’s booking is treated differently. The app doesn’t tell iOS which booking is on screen, because a booking reference is personal and Siri could otherwise read it from the screen. iOS can still learn, more generally, that the guest often asks for their booking, and may suggest the Show My Booking shortcut — but it never suggests the booking itself.
This can take a little while to appear the first few times a guest uses the app — Siri’s suggestions improve the more it learns from how that guest actually uses their phone, not just this app.