The rest of this chapter explains each access route on its own — Spotlight, Siri, and App Shortcuts. This article walks through all three, one content type at a time, so it’s easy to see exactly what a guest on iOS 27 would type, say, or tap for each one.
FAQs
Spotlight
Guest swipes down on the home screen and types “pool opening times”. The matching FAQ appears in the results. Tapping it opens the answer in the app.
Siri
Content: Guest says “I have a question for [app name]”. Siri asks “What would you like to know?” — guest answers “pool opening times” — if only one FAQ matches, Siri says “Opening…” and takes the guest straight to it; if two to four match, Siri asks which one they meant; otherwise the matches are listed on screen. A factual question about one place, such as “is the pool open”, is answered directly — see Asking Siri a Question.Asking Siri a Question
Shortcuts app
Guest opens the Shortcuts app, taps “Search FAQ”, and Siri asks what they’re looking for — same flow as before, just started from a tap instead of a spoken phrase.
Events
Spotlight
Guest types “live music” — any matching event appears in results, with its date and time shown. Tapping it opens the event in the app.
Siri (searching by name)
Guest says “What’s on at [app name]”. Siri asks “What are you looking for?” — guest answers “live music” — one match opens straight away, two to four are read out to choose from, and more are listed on screen.
Siri (browsing by time, no keyword needed)
Guest says “What’s on this weekend at [app name]” — Siri shows a selection of events happening that weekend straight away, with no follow-up question. See Siri: Browsing Without Searching.
Shortcuts app
Guest opens the Shortcuts app and taps “What’s On” — same as the search flow above, started from a tap.
Places
Spotlight
Guest types “swimming pool” — the matching place appears, and if it has a phone number and location set, native Call and Directions buttons can appear right on the result (see Spotlight Search).
Siri (searching by name)
Guest says “I’m looking for a place at [app name]”. Siri asks what they’re looking for — guest answers “swimming pool” — a single matching place opens in the app; if there are a few, Siri asks which one.
Siri (searching by category)
Content: Guest answers the same prompt with “attractions” instead of a specific name — Siri finds places in the “Attractions” category without needing an exact name.
Siri (asking a question)
Guest says “I’m looking for a place at [app name]”, then answers with a question such as “what time does the sports bar open” — Siri reads out the opening times from the place’s page. See Asking Siri a Question.
Shortcuts app
Guest opens the Shortcuts app and taps “Search Places” — prompts for a term the same way as the spoken version.
Offers
Spotlight
Guest types “half price” — any matching offer appears, showing its “OFFER” badge.
Siri
Guest says “I’m looking for an offer at [app name]”. Siri asks what they’re looking for — guest answers “half price” — Siri shows matching offers.
Shortcuts app
Guest opens the Shortcuts app and taps “Search Offers” — same prompt-and-answer flow, started from a tap.
Routes
Spotlight
Guest types “coastal walk” — any matching route appears, showing its difficulty badge and length.
Siri
Guest says “I’m looking for a route at [app name]”. Siri asks what they’re looking for — guest answers “coastal walk”, or something like “easy cycling” to search by difficulty and activity together — Siri shows matching routes.
Shortcuts app
Guest opens the Shortcuts app and taps “Search Routes” — same flow, started from a tap.
Home Sales
Spotlight
Guest types “3 bedroom” — any matching home for sale appears, showing its price.
Siri
Guest says “I’m looking for a home at [app name]”. Siri asks what they’re looking for — guest answers “3 bedroom”, or a category like “lodges” — Siri shows matching homes.
Shortcuts app
Guest opens the Shortcuts app and taps “Search Holiday Homes” — same flow, started from a tap.
Welcome Pack
Spotlight
Guest types “wifi password” — the matching welcome pack item appears in results, with a Call button if the item has a phone number set.
Siri
Content: Guest types “wifi password” — the matching welcome pack item appears in results, with a Call button if the item has a phone number set.
Shortcuts app
Guest opens the Shortcuts app and taps “Search Welcome Pack” — same flow, started from a tap.
Booking
Spotlight
Guest types their booking reference number, e.g. “HM123456” — their booking appears (this is the only thing a booking is searchable by; see Spotlight Search). Tapping it opens the booking directly.
Siri
Guest says “Show my booking on [app name]” — no follow-up question needed, since a signed-in guest only has one current booking. Siri reads back a spoken summary and shows a card with the details. See Bookings in Siri.
Shortcuts app
Guest opens the Shortcuts app and taps “Show My Booking” — same result as saying the phrase.
Searching everything at once
None of the above needs the guest to know which content type they’re after — saying “Search [app name] for…” and finishing the sentence searches all seven at once, opening the app straight onto a Search screen with matching results from every type already listed. See Siri Global Search for how that works.